Withdraw your fundraised USDC tokens
This step-by-step guideline applies to withdrawing the USDC you received from your investors from your Operational Vault to any address you want.
See the video guideline.
Summary
1. Ensure you have enough ETH ARB on your Operational Vault. See how to add it.
2. Send USDC from the Treasury to the Operational Vault.
3. Withdraw USDC from the Operational Vault to your desired address on the blockchain.
Step-by-step instructions
Send USDC from Treasury to the Operational Vault
Go to your Business Space.
Click the Vaults tab.
Operational Vault opens by default.
Ensure you have some Ethereum (Arbitrum) to pay the gas fee for this transaction.
Go to the Treasury Vault.
Click the Send button next to the USDC ARB.
In the pop-up window, enter the number of USDC that you want to send. The rest of the information is already set up.
Click the Next: Sign Transaction button.
Enter the confirmation code from your email and click Confirm Send Assets to proceed.
Wait for the signature message at the top right of the page and click Sign.
Wait for the transaction to complete. It may take a few extra seconds due to Fireblocks and KYT checks.
Note:
The pop-up message that says "100 USDC Successfully Sent" indicates the process has ended.
Click Go to Vault. It will take you back to the Treasury.
Click the Operational Vault tab.
To withdraw to the third-party blockchain wallet, or exchange,
Next to USDC ARB, select the Withdraw button.
Enter the blockchain address to which you want to send USDC.
Note: it must be the Arbitrum address.
Enter the number of USDC that you want to withdraw.
Click the Next: Sign Transaction button and check your email address.
Enter the confirmation code from your email and click Confirm Send Assets to proceed.
See the email acknowledging receipt of your Withdrawal request. We will review it for compliance purposes and approve it to proceed.
We also recommend that you let us know once you withdraw the USDC, so I can escalate it and ensure your request is processed with the highest level of priority.
To withdraw to the Stobox 4 Wallet,
Click the Transfer button next to the USDC ARB.
Enter the email address or a DID code of the recipient and click the Validate Recipient button.
Enter the number of USDC that you want to transfer.
Click the Next: Security Verification and check your email address.
Enter the confirmation code from your email and click Confirm Transfer to proceed.
See the pop-up message and the email acknowledging receipt of your Withdrawal request. We will review it for compliance purposes and approve it to proceed.
We also recommend that you let us know once you withdraw the USDC, so I can escalate it and ensure your request is processed with the highest level of priority.
Should you have any questions, please contact your Stobox delivery manager.
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