# Deposit assets

{% hint style="info" %}
**This feature is available for verified users with a DID.**
{% endhint %}

{% hint style="warning" %}
**Important!**

* Sending tokens to the incorrect network results in loss of your assets.
* Since transactions on the blockchain are irreversible and neither the company, nor Stobox, nor Fireblocks has access to any private keys, we won’t be able to recover your assets. 
  {% endhint %}

***

#### Step 1

1. Log in to your Stobox 4 account at <https://stobox4.io/>.
2. Route to your Individual Space (Wallet).

***

#### Step 2

Сlick the **Crypto** tab on the side panel and then click the **Deposit** button on the upper side of the page or next to the specific crypto.

<figure><img src="/files/KVp3V98at1lV8fSygSnY" alt=""><figcaption></figcaption></figure>

***

#### Step 3

On the Deposit page,

1. Select the **cryptocurrency** you want to deposit, such as USDC or STBU.
2. Select the **deposit network**.\
   Please make sure that the selected network is the same as the network of the platform or external wallet from which you are withdrawing/sending funds.
3. See the QR code and the deposit address for the network you chose. You can use either of them.

{% hint style="warning" %}
You can send tokens that live on the Ethereum network only to an Ethereum address, and you can send tokens that live on the BNB Smart Chain only to a BNB Smart Chain address, etc.

For example, if you have STBU or any other token on the Ethereum network in your MetaMask wallet or exchange, you must select the Ethereum network on the Deposit page.

Select the network compatible with the platform from which you're withdrawing crypto.

If you select incompatible/different deposit networks, you will lose your funds.

**Currently, to invest in companies' tokenized assets, you can only use USDC on the Arbitrum network.**
{% endhint %}

<figure><img src="/files/VbqmA85Fwoe9ecHb0FVF" alt=""><figcaption><p>Currently, to invest in companies' tokenized assets, you can only use USDC on the Arbitrum network.</p></figcaption></figure>

***

#### Step 4

Click the copy icon to copy the deposit address or scan the QR code.

{% hint style="info" %}
If you don't see any Deposit address, check [this Troubleshooting article](/helpcentre/help-centre/troubleshooting/the-deposit-address-is-not-visible.md).
{% endhint %}

***

#### Step 5

Paste the deposit address into the recipient address field on the platform from which you intend to withdraw crypto or your other wallet.

You can also scan the QR code into the withdrawal field of the exchange you plan to send tokens from.

<figure><img src="/files/MKj9njVTULgE71YBbipY" alt=""><figcaption><p>Withdrawal page on the Gate.io exchange</p></figcaption></figure>

<figure><img src="/files/O870IKTGfQVXTC2soJqJ" alt="" width="251"><figcaption><p>Sending tokens from the MetaMask wallet</p></figcaption></figure>

***

#### Step 6

Your transfer will be processed after you confirm the deposit request in the wallet or platform from which you want to send tokens to your Stobox 4 account.

The confirmation time varies depending on the blockchain and its current network traffic.

Once confirmed, the funds will be credited to your Stobox 4 account shortly after. You can check the status of your deposit in Transactions on the main page or in the blockchain explorer of your selected network.

***

#### To see the tokens in your Stobox 4 account,

1. Go to the **Crypto** tab of your Individual Space.
2. Follow one of the options below.
   1. Search the token using its ticker, e.g., enter USDC there.
   2. Select the network you used, e.g., select Arbitrum to see balances of all tokens on this network in your Stobox 4 Wallet.
   3. Enable the Hide zero balances switch to see all tokens whose balance is more than zero on all available networks.&#x20;

<figure><img src="/files/xUVzu7qYzk2WouSd3Nu3" alt=""><figcaption></figcaption></figure>

***

{% hint style="info" %}
If you have any issues or questions, [contact us directly>>>](/helpcentre/help-centre/contact-support.md)

**Note:** We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
{% endhint %}

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.