Deposit assets
This feature is available for verified users with a DID.
Important!
Sending tokens to the incorrect network results in loss of your assets.
Since transactions on the blockchain are irreversible and neither the company, nor Stobox, nor Fireblocks has access to any private keys, we won’t be able to recover your assets.
Step 1
Log in to your Stobox 4 account at https://stobox4.io/.
Route to your Individual Space (Wallet).
Step 2
Сlick the Crypto tab on the side panel and then click the Deposit button on the upper side of the page or next to the specific crypto.
Step 3
On the Deposit page,
Select the cryptocurrency you want to deposit, such as USDC or STBU.
Select the deposit network. Please make sure that the selected network is the same as the network of the platform or external wallet from which you are withdrawing/sending funds.
See the QR code and the deposit address for the network you chose. You can use either of them.
You can send tokens that live on the Ethereum network only to an Ethereum address, and you can send tokens that live on the BNB Smart Chain only to a BNB Smart Chain address, etc.
For example, if you have STBU or any other token on the Ethereum network in your MetaMask wallet or exchange, you must select the Ethereum network on the Deposit page.
Select the network compatible with the platform from which you're withdrawing crypto.
If you select incompatible/different deposit networks, you will lose your funds.
Currently, to invest in companies' tokenized assets, you can only use USDC on the Arbitrum network.
Step 4
Click the copy icon to copy the deposit address or scan the QR code.
If you don't see any Deposit address, check this Troubleshooting article.
Step 5
Paste the deposit address into the recipient address field on the platform from which you intend to withdraw crypto or your other wallet.
You can also scan the QR code into the withdrawal field of the exchange you plan to send tokens from.
Step 6
Your transfer will be processed after you confirm the deposit request in the wallet or platform from which you want to send tokens to your Stobox 4 account.
The confirmation time varies depending on the blockchain and its current network traffic.
Once confirmed, the funds will be credited to your Stobox 4 account shortly after. You can check the status of your deposit in Transactions on the main page or in the blockchain explorer of your selected network.
To see the tokens in your Stobox 4 account,
Go to the Crypto tab of your Individual Space.
Follow one of the options below.
Search the token using its ticker, e.g., enter USDC there.
Select the network you used, e.g., select Arbitrum to see balances of all tokens on this network in your Stobox 4 Wallet.
Enable the Hide zero balances switch to see all tokens whose balance is more than zero on all available networks.
If you have any issues or questions, contact us directly>>>
Note: We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
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