Transfer tokens
This feature is available for verified users with a DID.
Important!
Sending tokens to the incorrect network results in loss of your assets.
Since transactions on the blockchain are irreversible and neither the company, nor Stobox, nor Fireblocks has access to any private keys, we won’t be able to recover your assets.
Be sure to have some network tokens to pay the gas fee. ETH ARB for Arbitrum, BNB for Binance Smart Chain, POL for Polygon, ETH for Ethereum, etc.
Step 1
Log in to your Stobox 4 account at https://stobox4.io/.
Route to your Individual Space (Wallet).
Step 2
Сlick the Transfer tab on the side panel.
or
Сlick the Crypto tab on the side panel and then click the Transfer button on the upper side of the page or next to the specific crypto.
Step 3
On the Transfer page, enter the email address or a DID of the recipient and click Check recipient.
If the recipient is not verified or does not have a DID, the transfer will not work.
Step 4
You will only see assets with a balance in your Stobox 4 Wallet.
To avoid losing funds, be careful when selecting assets; if you have similar ones on different networks, e.g., ETH on Arbitrum and Ethereum networks.
Select the token on the relevant network.
Enter the amount you want to transfer.
Click the Next: Security verification button.
Step 5
Check the transfer details.
You can add a note and upload a document here, if needed. It is optional.
If you need to change something, click the arrow next to Transfer details to get back to the previous screen and amend the transfer amount or recipient.
Step 6
Confirm your withdrawal using the code the system sends to your email address, then click Transfer.
Your transfer will be processed as soon as possible, depending on the blockchain and its current network traffic.
Once confirmed, the funds will be credited to your destination address.
You can check the status of your withdrawal in Transactions - Withdraw on the menu on the left of the page.
You can also see any errors or pending notifications there.
If you have any issues or questions, contact us directly>>>
Note: We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
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