# Transfer tokens

{% hint style="info" %}
**This feature is available for verified users with a DID.**
{% endhint %}

{% hint style="warning" %}
**Important!**

* Sending tokens to the incorrect network results in loss of your assets.
* Since transactions on the blockchain are irreversible and neither the company, nor Stobox, nor Fireblocks has access to any private keys, we won’t be able to recover your assets. 
* Be sure to have some network tokens to pay the gas fee. ETH ARB for Arbitrum, BNB for Binance Smart Chain, POL for Polygon, ETH for Ethereum, etc.
  {% endhint %}

***

#### Step 1

1. Log in to your Stobox 4 account at <https://stobox4.io/>.
2. Route to your Individual Space (Wallet).

***

#### Step 2

Сlick the **Transfer** tab on the side panel.

***or***&#x20;

Сlick the **Crypto** tab on the side panel and then click the **Transfer** button on the upper side of the page or next to the specific crypto.

<figure><img src="/files/C0tHW6qairIkyWlTQjng" alt=""><figcaption></figcaption></figure>

***

#### Step 3

On the Transfer page, enter the email address or a DID of the recipient and click **Check recipient**.

{% hint style="warning" %}
If the recipient is not verified or does not have a DID, the transfer will not work.
{% endhint %}

<figure><img src="/files/kL7LzBt0eAiZjv9rvwU9" alt=""><figcaption></figcaption></figure>

***

#### Step 4

{% hint style="warning" %}
You will only see assets with a balance in your Stobox 4 Wallet.

To avoid losing funds, be careful when selecting assets; if you have similar ones on different networks, e.g., ETH on Arbitrum and Ethereum networks.
{% endhint %}

1. Select the token on the relevant network.
2. Enter the amount you want to transfer.
3. Click the **Next: Security verification** button.

<figure><img src="/files/tcoYR8Pcaq7vdWzTOgKq" alt=""><figcaption></figcaption></figure>

***

#### Step 5

Check the transfer details.

You can add a note and upload a document here, if needed. It is optional.

<figure><img src="/files/dS70X6tk03Znxj0lCvDL" alt=""><figcaption></figcaption></figure>

*If you need to change something, click the arrow next to Transfer details to get back to the previous screen and amend the transfer amount or recipient.*&#x20;

<figure><img src="/files/HeBiNGHFg5IWtHMOfBzV" alt=""><figcaption></figcaption></figure>

***

#### Step 6

Confirm your withdrawal using the code the system sends to your email address, then click **Transfer**.

<figure><img src="/files/KDQfImy02vpLEro5be1x" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Your transfer will be processed as soon as possible, depending on the blockchain and its current network traffic.
{% endhint %}

***

Once confirmed, the funds will be credited to your destination address.

You can check the status of your withdrawal in **Transactions - Withdraw** on the menu on the left of the page.

You can also see any errors or pending notifications there.

***

{% hint style="info" %}
If you have any issues or questions, [contact us directly>>>](/helpcentre/help-centre/contact-support.md)

**Note:** We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
{% endhint %}

***


---

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```
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