# Android Registration Hints ## 1. Important Security Guidelines Before You Start To ensure a safe onboarding to Stobox 4, please follow these critical instructions: ### 1.1 Do Not Use Embedded Browsers Never open the Stobox 4 registration link from in-app browsers like Telegram, Instagram, or other social apps.\ ​Always open the link in a dedicated browser app, such as: * Chrome * Brave * Firefox * Samsung Internet Embedded browsers may block downloads or interfere with wallet generation. ### 1.2 Know Where Your Files Are Saved Before registration, verify where your browser saves downloaded files. This will help you locate your wallet backup file. Typical default locations by browser: * Chrome / Brave / Firefox / Samsung Internet:\ Downloads usually go to:\ `​Internal Storage → Download`\ or:\ `​Files / My Files → Downloads` You can also access downloads via: * The Files or My Files app (pre-installed on most Android devices) * Or directly from the Download notification immediately after saving the file {% hint style="info" %} **On Android, most browsers automatically save downloaded files to the “`Downloads`” folder unless changed in settings.** {% endhint %} ### 1.3 Backup File = Access to Your Funds Your wallet backup file is the only way to recover access to your wallet and funds. Stobox adheres to a strict recovery policy to protect user privacy. If you lose access to your backup file and do not have it stored securely, you will not be able to restore your account or recover your data. This ensures that sensitive information remains secure and unrecoverable without explicit user control. * If you lose or delete this file, your funds will be permanently lost * Stobox cannot restore your wallet or access your backup file * It's your responsibility to store this file securely. The system relies on this file to verify ownership and access permissions, making it a crucial element for recovery. Handwritten representations, like seed phrases written on paper, are not valid for account recovery. ### 1.4 Backup File Storage Recommendations- Regularly verify the accessibility of your backup file to ensure it's intact and recoverable. * Always create multiple backup copies and store them across secure locations like encrypted cloud storage and external drives. After downloading the file: * Move a copy to secure cloud storage (e.g., Google Drive, Dropbox with encryption) * OR store it on an external SD card or USB drive (if your device supports OTG) * Consider renaming the file clearly and placing it in a protected folder {% hint style="warning" %} **Never rely on keeping the file in “Downloads” only — it can be deleted automatically by some cleaner apps.** {% endhint %} ### 1.5 Do Not Refresh During Wallet Key Generation While the wallet is being generated: * Do not refresh the page * Do not switch tabs or close the browser * Any interruption may result in a broken wallet that cannot be used Losing your backup file has irreversible consequences: your funds will be permanently inaccessible. Always ensure these vital elements are stored securely to prevent such scenarios. ### 1.6 If You Can’t Find the Backup File If asked to upload the backup file and you can’t locate it: * Tap “I did not download the backup” on the onboarding screen * Repeat the backup file generation and download process carefully *** ## 2. How to Locate Your Backup File on Android by Browser After downloading your wallet backup file, you’ll need to upload it during onboarding. Here's how to find it based on your browser. ### Chrome (Android) 1. Tap Generate My Wallet 2. Tap Generate my backup file 3. Tap Download backup 4. File is usually saved to:\ `​Files → Downloads or Internal Storage → Download` 5. You can also: 6. Swipe down and tap the Download complete notification 7. Or go to Chrome → Menu (⋮) → Downloads *** ### Brave (Android) 1. Tap Generate My Wallet 2. Tap Generate my backup file 3. Tap Download backup 4. File is saved to:\ `​Files → Downloads or Internal Storage → Download` 5. Or access it from: 6. Brave → Menu (⋮) → Downloads 7. Or via the Files app *** ### Firefox (Android) 1. Tap Generate My Wallet 2. Tap Generate my backup file 3. Tap Download backup 4. File is saved to:\ ​`Files → Downloads or Internal Storage → Download` 5. Or access it via: 6. Firefox → Menu (⋮) → Downloads 7. Or through the system Files app *** ### Samsung Internet 1. Tap Generate My Wallet 2. Tap Generate my backup file 3. Tap Download backup 4. File is saved to:\ ​`My Files → Internal Storage → Download` 5. You can also tap the Download notification after saving *** {% hint style="info" %} If you experience issues or have any questions, please [contact us directly](/helpcentre/help-centre/contact-support.md) from your already registered or your future-to-register email address. **Note:** We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers. {% endhint %} *** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.stobox.io/helpcentre/help-centre/getting-started/set-up/create-a-stobox-4-account/android-registration-hints.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.