# Stobox 4 KYC and DID Explained ### Intro A Stobox4 account is associated with your RWA Wallet and your Identity. This means each account is tied to an individual user, and each person can have only one account on the Stobox4 platform. Passing KYC is essential to: * unlock interactions with the RWA infrastructure, * confirm that all actions are performed by the actual owner of the account, * ensure compliance with local and international laws. Stobox4 operates as a licensed Virtual Asset Service Provider under EU regulation. More information about regulations and compliance can be found at the [→link←](https://blog.stobox.io/stobox-achieves-vasp-license/). *** ### What You Need to Pass Verification 1. Prepare your identification document. 2. Accepted: ID card, Passport, Driving license, or Residence permit. 3. You can use scans or photos of your document, or perform a live capture during the process. 4. [→ Document photo requirements ←](https://support.sumsub.com/identity-verification/requirements-for-identity-document) 5. Make sure the document is valid and will not expire within the next six (6) months from the application date. 6. Pass the Liveness Check (video selfie). 7. Ensure your device has a working webcam. 8. If the device you started on does not have a webcam, you can continue verification on your mobile device: 9. Click “Continue on mobile device” and scan the QR code with your device. 10. [→ Liveness check guiding and troubleshooting ←](https://support.sumsub.com/selfie-and-liveness/liveness) 11. [→ How to Fix Camera Issues ←](https://support.sumsub.com/issues-and-troubleshooting/how-to-fix-camera-issues) 12. Proof of Address (in some cases). 13. You may be asked to provide a Utility bill, a Rental contract, or a Bank statement. 14. The document must be dated within the last three (3) months and include your full name and address. 15. [→ Requirements for Address Document ←](https://support.sumsub.com/address-verification/requirements-for-address-document) 16. [→ Acceptable Address Documents ←](https://support.sumsub.com/address-verification/acceptable-address-documents) 17. Additional questionnaire (in some cases). 18. In some cases, you may be asked for your source of funds. Sufficient documentation regarding your source of funds includes a tax declaration showing your income, or salary payslips, together with your bank statement showing the payments from the employer. 19. A short form with basic questions about yourself and the purpose of using Stobox4. 20. This is a regular procedure required by international regulators. {% hint style="info" %} Usually, your account will be verified in a few minutes, but in some cases, verification can take up to five (5) business days. You can check your verification status on the User Account page in the Profile section. {% endhint %} {% hint style="warning" %} Unfortunately, some countries are not supported for Stobox4 services due to regulations and international restrictions. They are: Afghanistan, Algeria, American Samoa, Anguilla, Antarctica, Antigua and Barbuda, Bahamas, Bangladesh, Barbados, Belarus, Belize, Bolivia (Plurinational State of), Bonaire, Sint Eustatius and Saba, Botswana, Bouvet Island, Burkina Faso, Burundi, Cambodia, Central African Republic, China, Christmas Island, Congo, The Republic of the (Congo-Brazzaville), Cuba, Curaçao, Democratic People's Republic of Korea (North Korea), Ecuador, Eritrea, Eswatini, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories (or French Southern and Antarctic Lands), Guam, Guinea-Bissau (or Portuguese Guinea), Guyana, Haiti, Heard island and mcdonald islands, Honduras, Iran (Islamic Republic of), Iraq, Jordan, Lao People's Democratic Republic, Lebanon, Libya, Mali, Morocco, Mozambique, Myanmar (or Burma), Nepal, Nicaragua, North Macedonia, Palau, Palestine, State of, Russian Federation, Saint vincent and the grenadines, Samoa, Somalia, South georgia and the south sandwich islands, South Sudan, Sudan, Syrian Arab Republic, Tonga, Trinidad and Tobago, Tunisia, Tuvalu, U.S. Virgin Islands, Vanuatu, Venezuela (Bolivarian Republic of), Wallis and Futuna, Western Sahara (or Spanish Sahara), Yemen, Zimbabwe (or Southern Rhodesia).
We are continuously working to increase the number of supported countries. If you have trouble with account verification, please contact Support, and our team will do our best to help with your case. {% endhint %} *** ### Stobox DID Stobox DID is a personal user Decentralized Identity that represents you in Web3 for validation and verification. To interact with the Stobox Web3 infrastructure and the STV3 protocol, you need a valid Stobox DID that is permanently tied to your Identity and RWA Wallet. Stobox DID contains encrypted user-related data used to verify that you have certain permissions and are eligible to interact with different parts of the Stobox ecosystem and smart contracts without disclosing your actual data (based on Zero-Knowledge Proof principles). To learn more about Stobox DID and how it works, please check this[ →link←](https://docs.stobox.io/did). After you successfully pass KYC, you can create your Stobox DID with a single click. During DID generation, the system encrypts your user data, links it to your RWA Wallet, and writes it to a dedicated smart contract. After the DID is successfully created, you can participate in the Stobox Web3 ecosystem as a verified user, unlocking smart-contract interactions, RWA token and digital asset transfers, participation validation, signatures, and more. *** {% hint style="info" %} If you have any issues or questions, [contact us directly>>>](/helpcentre/help-centre/contact-support.md) **Note:** We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers. {% endhint %} {% hint style="warning" %} **Please note** * The Stobox Support Team will reach out to the Compliance Officer to contact Sumsub for advice and get back to you as soon as they have any updates. * If your application is under review, our Compliance Officer will not be able to advise, as Sumsub does not have any decisions on your application at this time. * Please note that in some cases, the KYC/AML provider doesn’t disclose the reason for the decline due to their policies. {% endhint %} *** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.stobox.io/helpcentre/help-centre/getting-started/set-up/user-verification-kyc-guide/stobox-4-kyc-and-did-explained.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.