# How can I log in both via Google Account and email+password?

If you are using Google's email, you can log in using either method.

To make it work, ensure that both emails are identical.

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#### Here are the options for logging in both ways

1. If you initially registered via email and password but then attempt to log in with a Google account, the system will retrieve the user.
2. If you initially registered using a Google account, please use the same email address associated with your Google account to register and create a password.

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If you enter your Gmail address with a capital letter but connect your Google account with lowercase letters, the merge will not occur.

Instead, you will become confused between your accounts and may also confuse the support team.
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Still having trouble? [Contact us directly](/helpcentre/help-centre/contact-support.md).

We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
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