# I can't withdraw my tokens

Please ensure you have some native tokens of the network to pay the gas fee for the withdrawal transaction.

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Gas fees can be considered a network commission charged by the network. It depends on the network conditions and the price of the network's native tokens.

To pay the gas fee on the Arbitrum network, you need a piece of an ETH token on Arbitrum. For the Ethereum network, you need a fraction of an ETH token. To pay the gas fee on Polygon, you need some POL (rx-MATIC) tokens, etc.
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Still having trouble? [Contact us directly](/helpcentre/help-centre/contact-support.md).

We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
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