# The Stobox 4 link doesn't open

This issue is caused by third-party microservices in the registration flow and can vary by region or ISP.

* Try enabling VPN if it is disabled.
* Alternatively, you may want to disable it if it is enabled.

This doesn't work for everyone, and if neither option helps, contact support using the link below.

<figure><img src="/files/8tu4fShANXZL0Q5CNsvt" alt=""><figcaption></figcaption></figure>

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Still having trouble? [Contact us directly](/helpcentre/help-centre/contact-support.md).

We do not offer support on Telegram, WhatsApp, X (formerly Twitter), or similar platforms either. If someone reaches out to you via those channels and offers help in DM, they are scammers.
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