This collection of self-help posts is constantly being updated. Registration and log-inI don’t receive a confirmation code to register Why do I see this screen in my account? I forgot to enter my friend’s/leader’s referral code during registration. Can you help? I changed my email address in Coinset. I registered on the SBID website with the new email but didn’t see my account. I don’t see my SOULB balance/free SBID/KYC-approved account KYC/AML processMy KYC is not verified. What should I do? My friend received an additional link for KYC, but I didn’t. Why? MetaMaskMy family member added my MetaMask address to his/her SBID account I lost access to my MetaMask My MetaMask doesn’t connect Minting an SBID tokenI paid the gas fee but the SBID was not minted. Can I get a refund? I minted an SBID token but I don’t see it in my SBID account. I am KYC-verified, but I can’t mint. The Mint button is disabled Other issuesMy credit card payment failed. I minted an SBID. Should I click the Revoke button? I connected my wallet and saw this error. Is it bad? I try to add my SBID, but it says I’m not an owner
