See the video instructions [no sound] ⬇️
Or check our text guide with screenshots:
1 Click the green Buy now button.
2 In the popup window, select your payment method: SOULB balance $SOULB | Internal or $SOULB | Blockchain. This window shows you your available internal SOULB balance. Select the appropriate option and click the Buy button.
$SOULB | Internal - pay with SOULB tokens received from Coinset sale (even locked up) from the internal balance of the SBID account.
Pay with Stripe - payment with a credit card.
$SOULB | Blockchain - pay with SOULB from your MetaMask balance after you claim them from the internal balance or buy on the Qmall exchange and withdraw to your wallet.
3 Read and accept the terms and conditions and tick the box to confirm it before you pay in SOULB tokens for a Personal Investor SBID*. Click the Confirm button.
4 Once the payment is processed, you will see the blue Start verification button. You can start your identity verification process now.
- Email info@sbid.io in English from your SBID-registered address only. For security reasons, we can’t assist you if you contact us from any other email address.
- Everyone must contact us personally.
- If you don’t read or write English, use Google Translate, Deepl, or any other translation service. It allows us to speed up the process for you.
- Add as much information as possible. Send us your wallet address, and screenshots. Sometimes we will ask for a video. It allows us to quickly locate the issue and assist you in the best way.
- Stobox business hours are Monday to Friday 7 AM - 4 PM GMT/UTC in the summer and 8 AM - 5 PM GMT/UTC in the winter. Currently, we don’t provide support at weekends and public holidays.