Honestly, it is not even necessary to import your SBID token to the MetaMask to use it. The Stobox Ecosystem platforms check your SBID via the blockchain when you connect the wallet address. They will not allow you to log in if they don’t find an SBID token on the address.
However, if you want to see your SBID, there are three ways to do it.
Click the ▶️ to open the guideline.
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In your MetaMask
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On the blockchain
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Via the OpenSea marketplace
Please note we do not provide support in Telegram, Twitter, Discord, or Reddit groups and channels or DMs/PMs.
- Email support@stobox.io in English from your SBID-registered address only. For security reasons, we can’t assist you if you contact us from any other email address.
- Everyone must contact us personally.
- If you don’t read or write English, use Google Translate, Deepl, or any other translation service. It allows us to speed up the process for you.
- Add as much information as possible. Send us your wallet address, and screenshots. Sometimes we will ask for a video. It allows us to quickly locate the issue and assist you in the best way.
- Stobox business hours are Monday to Friday 7 AM - 4 PM GMT/UTC in the summer and 8 AM - 5 PM GMT/UTC in the winter. Currently, we don’t provide support at weekends and public holidays.